quality management system
INTRODUCTION
GR8-Consulting offers you a custom-made Quality Management System (QMS) through knowledge, experience and tools to help you manage your organization’s business processes.
QMS offers solutions to:
- draft a quality manual;
- develop quality control processes and procedures;
- review the current policies and procedures;
- manage and control documentation;
- conduct internal quality management system audits;
- ensure ISO 9001 certification audit readiness.
Our approach is tailored to the needs of the client, based on the most suitable product. For every product the approach has a Preparation, a QMS Development & Implementation and a Wrap up phase. Optional phase is the QMS Certification phase.
Our Deliverables
GR8-Consulting offers you the following products to achieve a QMS in accordance to your company’s vision, mission and business goals.
- QMS from scratch to implementation, plus periodic optimization
From the Preparation phase to the Aftercare phase. - QMS from scratch to implementation
From the Preparation phase to the Wrap up phase. - QMS optimization
From the Preparation phase to the Wrap up phase in a shorter term as business processes
are already documented and just need optimization.
preparation
Essential to this phase is the collection of available and relevant information on the organization to perform a fit gap analysis.
qms development & implementation
Essential to this phase are:
- review of the current policies and procedures.
- drafting of a quality manual.
- developing or optimizing policies, procedures and forms.
- implementation of developed products.
wrap up
Essential to this phase are:
- conduct an internal quality management system audit.
- if applicable, apply for the official quality management system certification audit.
qms certification
Essential to this phase are:
- an official quality management system certification audit by a certified third party.
- granting of the quality management system certification.
project management, advisory & support
During the whole period we will manage your project, based on PRINCE2, including advise and providing support in each phase.
Continuous improvement
The GR8-Consulting approach to the implementation of QMS focuses on the principles of “continuous improvement”. The aspect of continuous improvement in QMS puts the spotlight on:
- You want to make sure that the project sticks closely to its time schedule;
- continuously understand and adapting to customer needs;
- optimizing organizational performance;
- continuous learning from mistakes and fixing root cause of bottlenecks;
- continuously improving systems and processes;
- motivating every level to be responsible for continuous improvement.
QMS
Importance
- The ability to deliver the desired products and services to the customer consistently
- The ability to deliver the desired products and services at the optimum cost with efficient use of available resources
Advantages
- Ensuring customer satisfaction
- Increased productivity & efficiency
- Boosting employee morale
- Better controls over operations
- Continual process improvement
- Well structured and effective documentation
- Enhanced corporate image
BEST PRACTICES
The implementation of QMS is based on several best practices, such as:
- ISO 9001 for Quality Management
- Value Chain for the BP Map
- PRINCE2 for Project Management