GR8-Consulting offers you a custom-made Quality Management System (QMS) through knowledge, experience and tools to help you manage your organization’s business processes.
QMS offers solutions to:
draft a quality manual;
develop quality control processes and procedures;
review the current policies and procedures;
manage and control documentation;
conduct internal quality management system audits;
ensure ISO 9001 certification audit readiness.
Our approach is tailored to the needs of the client, based on the most suitable product. For every product the approach has a Preparation, a QMS Development & Implementation and a Wrap up phase. Optional phase is the QMS Certification phase.
Our Deliverables
GR8-Consulting offers you the following products to achieve a QMS in accordance to your company’s vision, mission and business goals.
QMS from scratch to implementation, plus periodic optimization From the Preparation phase to the Aftercare phase.
QMS from scratch to implementation From the Preparation phase to the Wrap up phase.
QMS optimization From the Preparation phase to the Wrap up phase in a shorter term as business processes are already documented and just need optimization.
preparation
Essential to this phase is the collection of available and relevant information on the organization to perform a fit gap analysis.
qms development & implementation
Essential to this phase are:
review of the current policies and procedures.
drafting of a quality manual.
developing or optimizing policies, procedures and forms.
implementation of developed products.
wrap up
Essential to this phase are:
conduct an internal quality management system audit.
if applicable, apply for the official quality management system certification audit.
qms certification
Essential to this phase are:
an official quality management system certification audit by a certified third party.
granting of the quality management system certification.
project management, advisory & support
During the whole period we will manage your project, based on PRINCE2, including advise and providing support in each phase.
Continuous improvement
The GR8-Consulting approach to the implementation of QMS focuses on the principles of “continuous improvement”. The aspect of continuous improvement in QMS puts the spotlight on:
You want to make sure that the project sticks closely to its time schedule;
continuously understand and adapting to customer needs;
optimizing organizational performance;
continuous learning from mistakes and fixing root cause of bottlenecks;
continuously improving systems and processes;
motivating every level to be responsible for continuous improvement.
QMS
Importance
The ability to deliver the desired products and services to the customer consistently
The ability to deliver the desired products and services at the optimum cost with efficient use of available resources
Advantages
Ensuring customer satisfaction
Increased productivity & efficiency
Boosting employee morale
Better controls over operations
Continual process improvement
Well structured and effective documentation
Enhanced corporate image
BEST PRACTICES
The implementation of QMS is based on several best practices, such as: